Returns & Exchanges
At Inaya Collections, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garments are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original box or mailer, ensuring all security tags and labels remain intact and undisturbed.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.