Frequently Asked Questions
Everything you need to know about shopping with Inaya Collections.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange for a different size.
How do I ensure I am choosing the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Do you offer international shipping?
Yes, Inaya Collections ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Inaya Collections garments?
To maintain the quality of our fabrics, we recommend following the care label instructions found inside each piece. Most of our delicate items prefer a cold hand wash and air drying.